How we commit responsible Gaming?
Gambling at an online casino should always be aimed at entertainment. However, there are those who lose control over themselves while gambling. Before starting to play, it is important to understand that gambling shall never be viewed as a source of income or means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily.
If you think you are spending more money than you can afford, or in case gaming is starting to interfere with your normal daily routines, we strongly advise to consider several measures that can help, such as setting Personal Limits on your gaming activities, opting for Self-Exclusion or seeking help and support from trusted independent bodies.
You can take the gambling addiction quiz (https://www.begambleaware.org/do-i-have-gambling-problem) to determine whether you are exhibiting the signs of an addiction to gambling.
How can I limit my spend?
To assist you in gambling responsibly we offer the Personal Limits feature. You can set limits on the amount you deposit for a day, a week, a month or particular period. Limits can be amended at any time. Please contact our support team at [email protected] in order to set the deposit limit.
Need a breather?
Cooling-Off Limit. You can set a Cooling-Off Period for 1 week, 1 month, 3 months, 6 months or particular period. While the limit is active you cannot deposit to the Casino and you will be excluded from all promotional offers. The Cooling-Off period is applied to your account immediately. You will not be able to deposit or withdraw funds when the limit is active. Upon its expiration your account will automatically be re-activated.
Self-Exclusion Limit. You can set a Self-Exclusion Limit for 6 months, 9 months, or 1 year. Upon doing so your Player Account will immediately be disabled and you will be excluded from all promotional offers for the set period. You will not be able to deposit or withdraw funds when the limit is active.
Please contact our support team at [email protected] in order to set cooling-off or self-exclusion limits.
Let`s see some ID?
The Casino only accepts players who are at least 18 years old and uses all available methods to stop any attempts of minors to register and play at our Website. The Casino reserves the right to ask for proof of identity and in the event the player has not reached the legal age to play, access to the Website will be denied immediately.
However, we realise that due to a wide availability and nature of the Internet, people under the legal age might still be able to register and play at an online casino. We therefore strongly encourage parents to cooperate in protecting their children from free access to gaming websites. Special software can help in this matter. Please visit the following websites for more information:
Solid Oak Software (https://www.27labs.com)
Net Nanny (https://www.netnanny.com)
What is reality Check?
Getting caught up is easy when you are having fun, therefore we will send you an hourly notification in-game to remind you of how much you have spent at the Casino. Regardless of how many games you are playing at the same time, the message will let you know where you are at. This is meant to provide some time to reflect on your bets and perhaps consider pausing play for a while.
Seeking outside help?
You may also contact any of the following organizations for advice and support:
Gamblers Anonymous (http://www.gamblersanonymous.org)
Gambling Therapy (https://www.gamblingtherapy.org/en)